Privacy Policy
Last Updated: January 25, 2026
1. Introduction
Chameleon Labs, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle your data when you use our website and products.
2. Information We Collect
We may collect the following types of information:
- Contact information (name, email address, company name)
- Account credentials (encrypted password hash)
- Communications with us through contact forms or email
- Usage data and analytics about how you interact with our products
- Technical data (IP address, browser type, device information)
- Product-specific data as described in Section 3
3. Product-Specific Data Handling
🛡️ RealtyShield
- Documents: Real estate contracts you upload are processed for compliance analysis
- Retention: Uploaded documents are automatically deleted after 30 days
- Early deletion: You can request immediate deletion at any time
- Compliance logs: Compensation logs and audit trails are retained for your records
📦 QuickStock
- Inventory data: Item names, descriptions, quantities, and categories you create
- Images: Product photos are stored securely in AWS S3
- Retention: Data is retained while your account is active
- Deletion: You can delete individual items or request full account deletion
❤️ HealthCheck
- Assessment data: Your health assessment responses and results
- AI conversations: Chat history with AI assistants (if you use premium features)
- Privacy: Health data is never shared with third parties
- Deletion: You can delete your assessment history at any time
💬 AI Chat
- Conversations: Messages you send and AI responses you receive
- Model selection: Which AI models you choose (OpenAI, Anthropic, Google)
- Retention by tier:
- Free (not signed in): Not saved
- Free (signed in): Last 7 days
- Pro/Enterprise: Unlimited until you delete
- Third-party processing: Conversations are sent to AI providers (OpenAI, Anthropic, Google) for processing. These providers do not use your data for training.
- Deletion controls: You can delete individual conversations or all history at any time from your dashboard
- No training: Your conversations are never used to train our models or improve third-party AI
4. AI and Machine Learning
We do not use your data to train AI models.
Your documents, inventory data, and health information are processed solely to provide you with our services. We use third-party AI providers (such as OpenAI) for analysis, but your data is not used to train or improve their models.
5. How We Use Your Information
We use your information to:
- Provide and improve our products and services
- Respond to your inquiries and provide customer support
- Send product updates and announcements (with your consent)
- Analyze usage patterns to improve user experience
- Comply with legal obligations
6. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service providers: AWS (hosting), Stripe (payments), AI providers (analysis)
- Legal requirements: When required by law or to protect our rights
All service providers are bound by confidentiality agreements and data processing terms.
7. Data Security
We implement industry-standard security measures to protect your data. For details about our security practices, including encryption, password handling, and infrastructure, please see our Security page.
8. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications
9. Data Deletion Requests
To request deletion of your data, please contact us at privacy@chameleonlabs.ai or through our contact page. We will process your request within 30 days.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us through our contact page, email us at privacy@chameleonlabs.ai, or join our Discord community.